We accept images with the following extensions: JPG and GIF. We recommend using JPG formats. (GIF images will not reproduce as well as other formats because of color compression.) Files must be 3MB or smaller. The upload time will depend on the file size and your Internet connection speed. Please be patient when uploading a large image. Please try to use the best-quality image possible. Check the individual product descriptions for recommended resolution. When scanning in photographs, please use a resolution of 200-300 DPI. When taking digital images, set your camera at the highest possible resolution. You can always reduce the resolution later. Low-resolution images cannot be increased without loss of image quality. Your image will be reproduced as it appears. In some cases, we may crop the image for size, to fit the product you order. However,we will not color correct your image. For the best results, we ask that you edit the photo to the sizes and aspect ratio suggested in the product descriptions. Close-ups and images with bright colors will produce the best results. For Porcelain Photo Ornaments, pictures with some space above the heads of the people in the original photo work best. This allows the hole in the ornament to fall within the background area.